Welcome to X Holidays, a service operated by E X Holidays Travel and Tourism L.L.C., based in Dubai, UAE. By accessing our website or using our services (including via WhatsApp), you agree to the terms outlined below.
We provide flight bookings, hotel reservations, holiday packages, visa assistance, and more. All services are subject to availability and third-party terms where applicable.
All bookings require valid customer information and payment. Bookings are confirmed only after full or partial payment (as specified). Payments are made in AED unless otherwise stated.
Cancellations must be communicated via WhatsApp or email. Refund eligibility depends on the service provider’s policy (e.g., airlines or hotels). No-shows are non-refundable.
It is the customer’s responsibility to ensure all travel documents (passport, visa, etc.) are valid. We are not responsible for denied entries or missed flights due to documentation issues.
Our content is protected and cannot be copied without permission. Conversations on WhatsApp may be recorded for quality and booking confirmation purposes.
All personal data is handled per our Privacy Policy. We use SSL and secure storage to protect your data.
We are not liable for losses due to third-party service failures (airlines, hotels, etc.), delays, or force majeure events.
These terms are governed by the laws of the United Arab Emirates. Any disputes shall be handled in the courts of Dubai.
We may update these terms without prior notice. Continued use of our services confirms your acceptance of changes.
For questions, contact us at [email protected] or call +971 600 500003.